Interpreted facts remain visible and correctable.
Veterans Benefits Intelligence OSOperating boundaries
Helpful technology. Clearly separated decisions.
ClaimPilots helps veterans organize and understand evidence. It does not replace the veteran, an accredited representative, or an independent clinician.
The role map
Support without substitution.
The platform can do meaningful preparation work while keeping authority and professional judgment exactly where they belong.
ClaimPilots can
- ✓Educational resources
- ✓Document organization tools
- ✓Workflow automation
- ✓OCR and document extraction workflows
- ✓Structured evidence parsing and JSON normalization
- ✓Rules-based evidence and condition mapping
- ✓Claim Intelligence Engine analysis and controlled narrative drafting
- ✓Editable user-reviewable draft generation
- ✓Evidence export and rendering utilities
ClaimPilots does not
- —Act as a VA-accredited representative
- —Provide legal representation or legal advice
- —Provide medical diagnosis, treatment, or medical advice
- —Prepare or prosecute claims on behalf of users
- —Guarantee VA benefits, ratings, approvals, or provider signatures
- —Operate as a law firm, VSO, medical provider, or government agency
Controls in context
Boundaries appear where decisions happen.
The veteran initiates sharing; the provider remains independent.
Generated materials remain editable work product.
Nothing is filed automatically by ClaimPilots.
Independent provider review
A request is not a promised opinion or signature.
Independent licensed providers determine whether any DBQ, Nexus letter, diagnosis, opinion, or signature is medically appropriate. Provider participation, conclusions, and signatures are not promised.
VeteranRequests review→ProviderExercises judgment→VeteranReviews the result
Reference framework
Representation boundaries remain in view.
This page describes product structure and operating principles. It is not legal advice or a certification of regulatory status.
38 U.S.C. § 590438 C.F.R. § 14.62738 C.F.R. § 14.62938 C.F.R. § 14.636
Responsible use