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ClaimPilotsVeterans Benefits Intelligence OS

Evidence protection architecture

Security is built into the evidence workflow.

ClaimPilots protects sensitive veteran records across identity, transport, storage, processing, review, and export—not only at sign in.

Encrypted in transit Encrypted at rest Access controlled

Protection follows the record

One evidence journey. A control at every handoff.

Each stage has a different security objective. ClaimPilots keeps those boundaries visible from initial upload through final export.

  1. 01 · ReceiveControlled upload

    Files enter through the protected application workflow.

  2. 02 · ProtectEncrypted storage

    Evidence remains inside managed, access-controlled storage.

  3. 03 · ProcessBounded intelligence

    Services receive only the context required for the active task.

  4. 04 · ReviewVeteran checkpoint

    Interpreted facts and generated materials remain reviewable.

  5. 05 · ReleaseDeliberate export

    Sharing and download happen only through an explicit workflow.

The evidence does not become public by entering ClaimPilots.Sharing remains a separate, deliberate workflow.

Access boundaries

The right access.
Nothing more.

Provider approval does not unlock a veteran’s workspace. Access is limited by role, assignment, and the exact review or evidence task involved.

How provider review works →
Workspace roleAccess levelBoundaryUnrelated claims
01VeteranFullYou control your own workspaceFull
02Assigned providerScopedOnly approved review materialsNo
03Invited contributorTask onlyOnly the requested evidence taskNo
04ClaimPilots operationsControlledOperational need and role boundariesNo
Default posturePrivate until deliberately shared

Layered safeguards

No single control carries the whole system.

Identity, encryption, workflow separation, managed infrastructure, and operational visibility reinforce one another.

01Identity

Authenticated access and role-aware permissions

Active layer
02Transport

TLS-protected user and service communication

Active layer
03Storage

Managed encrypted evidence and application data

Active layer
04Workflows

Veteran, provider, contributor, and operations boundaries

Active layer
05Traceability

Security-relevant activity available for operational review

Active layer

Your evidence remains yours

Protected while you build. Controlled when you share.

Have a security, privacy, or data-handling question? Contact ClaimPilots directly without sending sensitive evidence by ordinary email.

Ask a security question →