Understands the language of a claim
Conditions, service events, symptoms, treatment, evidence types, claim elements, and readiness missions remain distinct and connected.
Veterans Benefits Intelligence OSThe Claim Intelligence Engine™
The intelligence layer between raw evidence and a submission-ready claim.
ClaimPilots reads the record set, structures the facts, maps the relationships, identifies what needs attention, and carries veteran-confirmed intelligence into reviewable claim outputs.
Source traceable Explainable Veteran governed
One engine · five connected jobs
From record set to claim-ready intelligence.
Each stage carries source context forward. Nothing becomes a conclusion simply because it appeared in one file.
- 01 · Ingest
Read the record set
Classify service records, medical evidence, decisions, statements, and supporting files without flattening their source context.
Sources indexed - 02 · Normalize
Structure claim facts
Turn dates, diagnoses, symptoms, treatment events, locations, and reported experiences into reviewable facts.
Facts normalized - 03 · Connect
Map the evidence graph
Associate facts across files so service events, conditions, treatment, statements, and evidence gaps become one claim picture.
Relationships mapped - 04 · Evaluate
Reason across the claim
Measure support, conflicts, missing context, and readiness with deterministic controls and preserved uncertainty.
Missions prioritized - 05 · Prepare
Build reviewable outputs
Carry confirmed facts into claim materials, provider-review pathways, and a veteran-controlled final submission package.
Package assembled
Explainable by design
Every recommendation has an evidence trail.
The engine does not hand the veteran a mysterious score. It shows the source, the interpreted fact, the relationship, the uncertainty, and the reason a next action matters.
01 Source retained02 Interpretation visible03 Veteran confirmation required
- 01Source evidenceSleep study · 03/18/2024Verified clinical record✓
- 02Normalized factObstructive sleep apnea diagnosedSource-linked extraction✓
- 03RelationshipCurrent condition ↔ CPAP treatmentEvidence association✓
- 04Readiness findingContinuity support incompleteUncertainty preserved!
- 05Next missionClarify the treatment-history gapVeteran review required✓
Built around the whole claim
Understand the claim—not just one document at a time.
ClaimPilots keeps conditions, service events, symptoms, treatment, and statements connected so veterans can see what is supported, what needs context, and what is ready to move into the final package.
Veteran-approved outputsFocused next missionsSupport + gaps explainedEvidence relationshipsSource records
Connects the whole record set
The engine evaluates relationships across every relevant file instead of treating each upload as an isolated summary.
Explains support and uncertainty
Source requirements, confidence states, conflicts, and missing context stay visible in the claim picture.
Keeps the veteran in control
Interpretations, generated materials, provider pathways, and final outputs remain reviewable before anything moves forward.
Veteran control at every step
The engine finds the signal. You decide what moves forward.
Review extracted facts, resolve uncertainty, edit generated materials, and decide what belongs in the final package. ClaimPilots never submits a claim automatically.
No automatic submission Every major finding source-linked Uncertainty remains visible
See the engine work
Follow evidence from upload to final claim package.
Explore a synthetic workspace and watch Claim Intelligence organize, connect, prioritize, and prepare.