Veterans Benefits Intelligence OSPrivacy & data choices
Your evidence moves only with a purpose.
See what enters ClaimPilots, why it is used, where review happens, and which decisions remain yours.
The privacy control path
Every handoff has a reason.
Privacy follows the evidence. The purpose stays visible from the moment a record enters the workspace to the moment you decide whether it leaves.
Veteran approvalYour decisionLocked until approved
Purpose map
What enters. What it supports.
Information is handled to deliver, protect, and support the service—not to create a second life for your evidence.
Information in the workspacePermitted purpose
InformationAccount & identity
Contact, authentication, and workspace preferences used to operate your account.
Purpose linked
UseDeliver the workspace
Organize evidence, preserve reviewed work, and create requested outputs.
InformationVeteran-provided evidence
Service, medical, benefits, statement, and supporting records you choose to add.
Purpose linked
UseProtect the service
Authenticate access, detect misuse, investigate incidents, and maintain reliable operations.
InformationWorkspace activity
Reviewed facts, relationships, drafts, exports, and actions that preserve continuity.
Purpose linked
UseSupport collaboration
Share scoped materials only for a user-directed provider or evidence workflow.
InformationOperational records
Security events, support communications, and technical information used to protect the service.
Purpose linked
UseImprove reliability
Diagnose failures and evaluate service quality using controlled operational information.
Veteran authority
The consequential clicks remain yours.
ClaimPilots can organize and prepare. You retain authority over correction, collaboration, and release.
Ask a privacy question →Before relianceReview and correct
Always availableInspect evidence, interpreted facts, and generated materials.
Before collaborationChoose who can participate
User initiatedInitiate provider sharing or evidence requests only when you are ready.
Before releaseApprove the output
Required decisionChoose whether to export, share, or use preparation materials.
Operational clarity
Retention and service providers.
Records may be retained as needed to deliver the service, preserve security and audit integrity, meet legal or operational requirements, and honor supported account requests. Controlled service providers may process limited information for infrastructure, communications, payments, support, or requested workflows.
See security controls →Need clarity?